Support

A person answers. Write to us and we reply.

We help by email, not by phone, so that there is a written record of every request. We try to settle every complaint within 30 days.

Who you are dealing with

Company

1CODE X LTD (England and Wales, 12828341)

Registered in

England and Wales

Address, and address for legal documents

2 Centurion Way, Credenhill, Hereford HR4 7FF, United Kingdom

Website

1code.studio

If you live outside South Africa, your contract is with 1CODE X LTD. The Terms set out which company you contract with and why.

The 1code phone app

1code has a phone app for signing in, approving what your AI asks to do, and reading your mail. 1CODE X LTD publishes it on Google Play. The South African company manages its store listing and answers its reviews. If you need help with the app, write to support@1code.studio and say which phone you are using.

Closing your account

You can delete your account from the app, or by email if you cannot use it. How to delete your account sets out both routes, what happens, and what the law makes us keep.